Contact us

Max from technical sales

SIP Scootershop Max(technical sales):

"Do you have any questions? Just give us a call. If we are not available by phone, send us your enquiry using the contact form. We'll do our best to answer your question as quickly as possible! "


> How can I return or exchange something?

> I have received a faulty item/parcel, what should I do?

> I can't pay online, why?

> Does the item fit my scooter?

Perhaps you have already found your answer in our FAQ. Otherwise, we look forward to hearing from you!

Our service numbers

Our hotlines are available Monday to Friday from 09:00 to 18:00 CET and on Saturdays from 10:00 to 14:00 CET for German-speaking customers. For foreign languages (ENG/IT/FR/ESP) we are available Monday to Friday from 09:00 to 15:00 Clock CET .

Hotline German
+49 (0) 8191 96999-60

Technical hotline (DE)
+49 (0) 8191 96999-66

Dealer Hotline/ Dealer Hotline
+49 (0) 8191 96999-10

English Hotline (ENG)
+49 (0) 8191 96999-69

Ligne directe francaise (FR)
+49 (0) 8191 96999-55

Línea español (ESP)
+49 (0) 8191 96999-56

Linea italiana (IT)
+49 (0) 8191 96999-20

Delivery enquiries (DE)
+49 (0) 8191 96999-50

+49 (0) 8191 96999-70

Do you have any questions? We are happy to advise you! Phone: +49 (0) 81 91 96999-60, Mon - Fri 9.00 - 18.00 Clock, Sat 10.00 - 14.00 Clock


Travelling by scooter or car
We are conveniently located in the Frauenwald business and industrial park in Landsberg. If you are travelling via the A96 motorway, we recommend taking the Landsberg Nord exit and driving into town. Turn right at the first junction until the next set of traffic lights, then right again and straight on. Shortly after the motorway bridge at Audi/Mercedes, turn left and continue to the roundabout. At this roundabout, drive straight on and you will reach our shop after approx. 300 metres on the right-hand side.

We recommend taking the Igling exit via the B17 motorway. Follow the signs for Gewerbe- und Industriepark Frauenwald. Via Franz-Kollmann-Straße, which becomes Fahrenheitsstraße and then Celsiusstraße, turn right at the Viessmann company into Emmy-Noether-Straße. After approx. 200 metres you will find us on the left-hand side.

Information, pictures and a video about our SIP Scootershop flagship store can be found here under SERVICE, we look forward to your visit!

Travelling by public transport
You can reach us by train via Kaufering station or Landsberg station. From both stations, the Landsberg city bus line 30 runs to within a few hundred metres of our building. Alternatively, you can call a taxi 0800 9225900, the cost is approx. 10 euros.