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Information about cookies

We use cookies and similar tools to enhance your shopping experience and to enable your purchases in the first place. This includes the use of cookies from the following providers:

Functional cookies

Cloudflare
This cookie analyses activity on the EdgeCloud network and persists cache data necessary for Cloudflare. This data contains information about visitors and users of domains, networks, websites, and application interfaces ("APIs"). This metadata contains extremely limited personal data. (Retention period: 1 hour)

Country Cookies
Country cookies are used to detect the user's country and display information in the store according to that country, such as product selection or shipping conditions. (Retention period: 1 year)

User Session Cookie
With the user session cookie, several requests of a user on our site can be assigned to his session. User session cookies do not collect any information to identify the user, but only a session ID. This allows the store to be opened in parallel in several windows, for example, without the contents of the shopping cart differing. (Retention period: 1 year)

XSRF token cookie 
The XSRF token cookie ensures that cross side scripting is prevented. This means that a user's form data and sessions are linked together to prevent cyber attacks and possible data theft. (Retention period: 1 year)

Cookie Consent Status
The cookie consent status is used to record whether and which cookies the user has accepted in the cookie modal. In addition, the active confirmation of the user is recorded. (Retention period: 4 weeks)

PayPal / Braintree
This cookie allows PayPal to save relevant information about users in their browser or on their device and to read this information later. PayPal uses both session cookies and permanent cookies, which help to improve services and enable additional functionalities. The storage period is up to 20 years.

Statistics and market analysis cookies

Hotjar
The Hotjar cookies are used to analyze the website activities of the users. This includes, among other things, location data, navigation and click behavior. The knowledge gained is used to make adjustments and optimize the user experience. The cookie data is stored for one year.

Google Analytics
Google Analytics is used to analyze the traffic on the website. The cookie is only set with the user's consent. The collected data are stored for 2 years.

Google Ads / Adwords
With the Google Ads cookies, the website activities of the users are also recorded for up to 2 years. This data can be used to improve the user experience, e.g. by adapting content or displaying personalized offers.

Google Marketing Platform
The GMP cookie is used to ensure that advertisements relevant to the user can be placed. At the same time, it prevents ads from being displayed any longer. Through the integration, Google receives information that the ad was clicked on or that the user was on our website.

Google Ads Conversion Tracking
With the help of Google Ads Conversion Tracking, we can determine how successful individual advertising measures are. It can also be used to place personalized ads. The storage period of the data is 30 days.

Matomo (formally Piwik)
The Matomo cookie is used for web analysis, recording activities on websites and saves the IP address of the site user. The advantage of Matomo is that the data remains with the website operator. The data is stored for 13 months and the consent of the cookies for marketing purposes is required for it to be activated.

ADCELL
The use of cookies in affiliate marketing ensures that the affiliate partner receives his commission even if the customer does not buy immediately, but only a few days later. The duration of the cookies is usually up to 90 days.

Pinterest-Retargeting-Pixel
With the help of the pixel, information about the browsing behavior of the website visitors can be collected, saved and evaluated in pseudonymised form. Personal data is processed in order to be able to display personalized advertising and product recommendations.

Pinterest-Tag Conversion-Tracking
If the user is redirected to the pages of this website by a pin on Pinterest and the cookie has not yet expired, certain user actions predefined by us are recorded and can thus be traced. The data will be deleted after 180 days.

Google Ads Remarketing
Our website uses the functions of Google Ads Remarketing. This enables us to advertise this website in the SERPs. The cookie set enables Google to place interest-based advertising for the user.

Facebook Pixel
We use this cookie because we integrate the services of Facebook. By analyzing user activities, personalized advertisements are displayed. This cookie is only active if you consent to marketing cookies. The storage period of the data is 3 months.

Sentry
To monitor the technical stability of our store, we use the service Sentry. Sentry enables the monitoring of system stability and improves the identification of errors in the code. The service is used solely for these purposes and does not evaluate data for advertising purposes. The duration of the cookies is one year.

SpeedCurve
To monitor the performance of our store, we use the service SpeedCurve. SpeedCurve allows us to diagnose problems with our servers, and to manage and monitor the servers. For this purpose, it also collects data such as JavaScript errors, browser types, geographical regions and the customer's IP address. The duration of the cookies is one week.

Deleting cookies

 If you have accepted cookies for the SIP Scootershop, but would like to delete them later, you can remove the cookies at any time. How you can delete cookies varies from browser to browser. We explain how this works in the most common browsers:

Mozilla Firefox

  1. Click on the hamburger menu in the top right-hand corner of the menu bar (the symbol with the three horizontal lines) and select "Preferences" from the list
  2. Select "Privacy & Security" in the settings on the left-hand side
  3. Under "Cookies and Site Data" you can now confirm the deletion of cookies within a period of time of your choice by selecting "Clear Data..."
  4. Alternatively, you can use the "Manage data" option further down in the "Cookies and site data" section and select specific cookies to be deleted there

Google Chrome

  1. Click on the icon with the three dots on top of each other in the top right corner of the menu bar and select the "Settings" option from the list
  2. Scroll down to the "Privacy and Security" section and click on "Clear browser data"
  3. Then select the item "Cookies and site data", select the desired time period and confirm the deletion
  4. Alternatively, under "Cookies and other site data" you can also "See all cookies and site data" and then select and delete individual cookies from the list

Chrome on Android devices

  1. In the Chrome app, click on the three dots in the top right-hand corner and go to the "History" section
  2. Select "Clear browsing data"
  3. Here you can select "Cookies and site data" and delete them for a certain period of time

Safari

  1. Click on "Safari" in the menu bar at the top left and select the option "Preferences"
  2. Now click on the tab "Privacy" and there on the item "Manage website data"
  3. A list of all websites for which cookies have been saved will appear. Here you can search for specific cookies or delete them all at once with one click

Safari on iPhone

  1. Go to the settings of your iPhone and select "Safari"
  2. With the item "Clear history and website data" you can delete all data - this includes cookies as well as your browsing history
  3. If you only want to delete certain cookies, you will find the item "Advanced" at the bottom, which will show you a list of all websites with cookies under "Website data"

Microsoft Edge

  1. Click on the icon with the three dots in the top right-hand corner of the menu bar and select "Settings" from the list
  2. Open the menu for "Clear browsing data" and select the item "Cookies and saved website data"
  3. Click on "Clear" to delete all cookies