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Nicht beantwortet Bad Customer service or what??

Letzter Beitrag Fr, Okt 12 2018 7:20 von cristiancirebea. 1 Antworten.
  • Mi, Okt 3 2018 13:49

    Bad Customer service or what??

    I have tried a few times to contact Customer Service via email regarding missing parts in my order that I have paid for. There are other parts in the package I have not ordered, which I have made aware of ... and as another customer is now missing. But I do not hear anything from S.I.P. Scooter at all? ... why the total lack of customer service?

    Ich habe einige Male versucht, den Kundendienst per E-Mail über fehlende Teile in meiner Bestellung, die ich bezahlt habe, zu kontaktieren. Es gibt andere Teile im Paket, die ich nicht bestellt habe, auf die ich aufmerksam gemacht habe ... und da nun ein anderer Kunde fehlt. Aber ich höre nichts von S.I.P. Roller überhaupt? ... warum der totale Mangel an Kundenservice?

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  • Fr, Okt 12 2018 7:20 Antwort zu

    Re: Bad Customer service or what??

    I’m totally agreed with this post, I had the same bad experience with this company. I bought a lot of items from them, but they debited my credit card with a bigger amount than I have to pay according with invoices. Another thing is that they blocked at any transaction another amount for a very big period of time. I tried to talk with them many times using contact formular from their site, but nobody answered me. I sent many emails with this problem at [email protected] but no answer as well. I’m very disappointed and now I want to make a complain to European Customers Institute because I want my money back.

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