3318 guests, 160 members online.

community Forum

Not Answered Complaint...


Mi, Jun 13 2012 9:22 by LaRocca. 1 replies.
  • Fr, Jun 8 2012 4:52

    Complaint...


     

    It is the first time I bought some parts in SIP, but i am not satisfied with the service! above all I counted the charge by calculation tool, it told me "33.93 €", and the order that SIP sent still "33.93 €". however I discern that SIP have debited my credit card account a total of "81.42€"?? I feel disrespected and SIP didn't notify me in advance. moreover why so expensive the charge? just less 4kg by fedex economy.

    I don't know why, but I will buy here no more.

     

    • Post Points: 0
    • 180.177.85.225
  • Mi, Jun 13 2012 9:22 replied on

    AW: Complaint...


    Hi !

    Please notice that we communicate during the order progress that shipping costs to your country may vary !

     

    The delivery costs were calculated online on the basis of the real weight of the articles.
    UPS/FedEx calculate their delivery costs on the basis of the dimensional weight.
    The dimensional weight will be calculated by the measures of the parcel
    (Length x Width x Height/6000) = kg.
    Therefore the shipping costs may vary especially at light but huge articles, the best example is windshields/luggage racks/crashbars.
    As a result, delivery costs of these and other articles may vary.

     

    Cheers

    • Post Points: 0
    • 80.149.72.146
Page 1 of 1 (2 items) |